Who we are
Last updated: January 2026
MHEL Tech Solutions (“MHEL“, “we“, “our“, or “us“) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle personal data when you visit our website, use our services, or interact with us.
Scope
This Privacy Policy applies to:
- Visitors to our website (www.mheltech.com)
- Business clients, partners, and prospects
- Users of our software, platforms, and services
Our services are primarily B2B, and we collect information mainly for business and operational purposes.
Information We Collect
We may collect the following types of information:
a) Information You Provide
Contractual and billing information
- Name, company name, job title
- Business email address and phone number
- Contact details submitted via forms or email
b) Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and usage data
- Cookies and similar tracking technologies
c) Client & Service Data
When providing services, we may process data on behalf of our clients. In these cases, MHEL acts as a data processor, and the client remains the data controller.
How We Use Information
We use information to:
- Provide and improve our services
- Communicate with clients and prospects
- Manage contracts, billing, and support
- Ensure security and prevent fraud
- Comply with legal and regulatory obligations
We do not sell personal data.
Legal Basis for Processing (Global)
Depending on jurisdiction, we process data based on:
- Legal or regulatory obligations
- Consent
- Contractual necessity
- Legitimate business interests
Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and usage patterns
- Enhance user experience
You may control cookies through your browser settings.
Data Sharing & Disclosure
We may share data with:
- Trusted service providers (hosting, analytics, payment processors)
- Legal or regulatory authorities when required
- Business partners strictly for service delivery
All third parties are required to maintain appropriate security and confidentiality standards.
International Data Transfers
MHEL operates primarily in LATAM with global clients. Data may be transferred and processed in other countries where we or our service providers operate. We take reasonable steps to ensure adequate data protection safeguards.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfill business and contractual purposes
- Comply with legal requirements
- Resolve disputes and enforce agreements
Data Security
We implement administrative, technical, and organizational measures to protect personal data, including:
- Secure access controls
- Encryption where appropriate
- Regular security reviews
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent
Requests may be submitted to: info@mheltech.com
Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
MHEL Tech Solutions
📧 info@mheltech.com
🌐 www.mheltech.com